Terms and Conditions

Circle City Tickets is an independently owned and operated ticket service dealing in high demand tickets for sporting events, concerts and other special events. Our tickets are sold at a premium to the face value. All orders are subject to availability. Our website is not REAL TIME. If your tickets for your order are not available, a representative of Circle City Tickets will contact you with alternative choices. You are not obligated to purchase any tickets that are offered to you as an alternative to your original order. Circle City Tickets is not associated with Ticketmaster, tickets.com, any promotion company, arena, stadium, team or other venue.

Online orders placed after 5:00 pm CST weekdays or on weekends may not be processed until the next business day. Customers who have tickets held for pickup at Circle City Tickets office must present a credit card to complete the purchase. Customers do have the option to pay with a check with proper ID or pay cash at time of pickup.

Circle City Tickets reserves the right to upgrade tickets at no additional cost to the customer.

Ticket are sent to the credit card billing address. All billing addresses will be verified with your credit card company. Circle City Tickets requires a signature on all deliveries.

All sales are final. No cancellations, refunds, exchanges or credits can be made after the order is placed.

Weather conditions may affect travel to and from the event, and may cause the postponement or cancellation of the event. Such circumstances are beyond the control of Circle City Tickets and accordingly, no refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by Circle City Tickets. Circle City Tickets shall not be held responsible for damages, for delays, cancellations or unavailability of public transportation caused by an act of God, by acts of war, riot, civil commotion, by an act of State, by strikes, fire, flood, restricted availability, or by the occurrence of any other event beyond the control of Circle City Tickets.

If the event you ordered is cancelled and has a rescheduled date, your tickets are valid for the rescheduled show. Circle City Tickets will not accept order cancellations or provide refunds for rescheduled events. New tickets will not be reissued. If you cannot make the new date, we will accept the tickets back from you on a consignment basis only. If the tickets are not sold, they will be returned to you.

Cancelled Events: For cancelled events with no rescheduled date Circle City Tickets will refund the full purchase price of the tickets less a 10% handling fee upon receipt of the original tickets. Shipping and handling charges (If any) will not be refunded. Purchaser must return the original tickets within 30 days of the cancelled event date to receive a refund.

Tickets cannot and will not be replaced if they are lost, stolen or damaged. Please note that direct sunlight or heat can damage some tickets.

All prices are quoted in U.S. Dollars. All deposits are non-refundable. All sales of tickets take place in the State of Indiana.

I have read this agreement and accept the terms and conditions. I understand that this form replaces a credit card slip. I authorize use of my credit card for my purchase from Circle City Tickets.